What is Jira? Jira definition, packages, and FAQs

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What is Jira?

Jira is an engineering management software developed by Atlassian. It is a part of a family of products designed to help teams manage their work effectively. The word ‘Jira’ is a play on the Japanese word ‘Godjira’ which means ‘Godzilla’. Jira was initially designed as just a software to track bugs or issues in a product but has since evolved into a strong project management tool for all cases. According to Atlassian, Jira is used for issue tracking and project management by over 180,000 customers in 190 countries.

Jira Packages

Jira is offered in four packages:

  1. Jira Core is a generic project management tool for non-technical teams. It can be used by any business person across any department of an organization to plan, track or report on work.
  2. Jira Software is the part of Jira specifically designed for Software Development Teams. It not only incorporates the basic Jira properties, but also has agile functionality added to it. Jira Software is mainly used to track bugs and manage basic project management and software development tasks.
  3. Jira Service Management is a tool intended for IT teams. Jira service management supports call center managers, helpdesk agents, and other support professionals to provide quick and easy answers for the customers. It helps agents to organize, prioritize, and resolve requests so that no customer issue is overlooked.
  4. Jira Align is based on the idea to accomplish strategies according to a particular product or portfolio. Its ability to align around common goals, support a number of scaling frameworks, and navigate the complexity of large-scale technology initiatives has created a strong wave of excitement around it among various organizations.


Q: What is Jira Workflow?

A: Jira workflow is basically a set of transitions and developments an issue goes through during its lifecycle, right from its address for the first time to its resolution.

Q: What are some Jira alternatives?

A: Some of the alternatives to Jira include ClickUp, Binfire, AirTable, Trello, and Basecamp.

Q: How much does Jira cost?

A: Jira is free for teams consisting of less than ten members. However, for larger teams, it costs $7/user for the standard plan and $14/user for the premium plan.

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