Chisel AI and the future of product management

At this point, I’m sure you’ve already heard plenty of discussion about AI. And you’re probably tired of hearing about AI, with each new prediction about the future of AI being more grandiose than the last — some in favor of AI and some against (AI is going to be “bigger than mobile and bigger than cloud software,” AI will “save the world,” AI will have “unforeseen and devastating consequences”).

Regardless of which side of the argument one supports, we can agree that AI will change the world — even if one disagrees about what specific changes AI will bring, how significant those changes will be, and how fast those changes will happen. But setting aside the hype, the fact remains: AI is coming. And as it will for other jobs, AI will impact our job as well.

As product experts and decision-makers in their organizations, product managers will have to figure out how they can harness AI to help their organizations get ahead of the competition and to solve their customers' pain points better. PMs will be able to use AI to scale product iteration and experimentation, accelerating opportunities for learning and optimization. Advanced algorithms, capable of analyzing massive datasets, will also empower PMs to make better and more data-driven product decisions and ensure innovation efforts are aligned with the most promising avenues for growth.

In parallel, product managers will also need to figure out how to use AI to make their day-to-day work more effective and efficient. Instead of wasting time performing rote busy work, PMs will use their additional capacity to stay on top of other emerging technologies and perform data-driven market and customer research. PMs will also need to learn how to create internal alignment between team members and executives on the importance of AI-focused initiatives.

Introducing: Chisel AI

Today, we’re excited to announce Chisel AI, which will empower PMs to accelerate product envisioning, product discovery, roadmap prioritization, and feedback collection and curation at scale — from both customers as well as internal team members.

AI is only as useful as the underlying data powering it. From day one, Chisel has provided a system of record for all the data that PMs need to do their most important work — including customer feedback data, roadmap prioritization data, and internal team data. Now, we’re adding a powerful and secure AI module to this PM system of record.

Let’s take a closer look at the scenarios Chisel AI can enable today:

Classify Bulk Feedback Without Herculean Manual Effort

A human can’t categorize tens of thousands of feedback tickets in seconds — but Chisel AI can. Automatically classify external and internal feedback with relevant tags to organize product insights at scale.

Synthesize thousands of related feedback tickets

When customers send thousands of feedback tickets on similar topics, Chisel AI will help you bring everything together by synthesizing these feedback tickets to identify new features (or user stories).

Create feature descriptions and specs instantly

Make routine writing less of a burden. In just a few seconds, Chisel AI can create feature descriptions and specs from all associated content and metadata.

AI that puts security first

Built on enterprise-grade security guardrails, Chisel AI protects your proprietary company data and will never store, share, or use your data for LLM training.

And more to come!

We’re just getting started. Over the next few months, we’ll enable more scenarios to accelerate product discovery, envisioning and delivery using AI.

Meanwhile, if you haven’t already tried Chisel for yourself, you should start a free trial or request a demo. We can’t wait to show you where Chisel will go next. Stay tuned for more…

💜 Praful