What is DACI decision-making framework? Overview and explanation of DACI framework and FAQs.

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What is DACI decision making framework? 

DACI is an acronym for driver, accountable, contributor or consulted, and informed, these are the specialized roles assigned to project team members. DACI is a decision-making framework helpful for team projects, in terms of speeding up the pace of the project and eases complex group decision-making processes by the smart distribution of roles and responsibilities among the team members.  

Driver’s role is to drive the decision, Approver makes the final decision, Contributors work is to provide all the necessary information that forms the basis of the decision, and the Informed are outside the core team who may be impacted by the decisions taken in the particular project and thus it is important to keep them updated and ‘informed’ about the decisions. 

It is a quick approach to work on a project, required especially in time-bound situations when the list of tasks is long and deadlines are short. 

The DACI framework is a matrix or a chart that assigns critical roles and responsibilities to the stakeholders and group members of a project. In a way, it visually represents the functional role of every team member associated with the project.

Roles of DACI framework 


The driver leads the project and drives all the decisions. Driver has to manage the teams, supervise meetings, documentation, coordination of cross-functional teams, schedule and time management, and other responsibilities like progress tracking and task allotment to get the project done. Though it shall be noted that the driver doesn’t have the approval authority. Driver’s role is of a project manager. 


The Approver’s decision is the final. It is one who has the authority to approve or disapprove any decision regarding the project’s aspects. 


Contributors are the ones who influence the team’s decisions. These members contribute to the project by providing valuable information which is the backbone of the decision-making process. They are consulted to provide opinions and expert advice to Driver and Approver.


Informed are those who must be updated about all the decisions of the project due to the fact that one project can have its impact on several other projects or departments. 

When the project involves cross-functional teams and complex and impactful decision making. To speed up the pace of the project or we can also say, in situations where too many stakeholders are involved, to prevent too many cooks from spoiling the food, it’s advisable to make use of the DACI framework. 

How to implement the DACI model?

Make use of a DACI chart or matrix where you can track the progress of the project and the model is implemented as given 

  • First of all split the project into tasks and assign the overall project driver who will head the project. Also assign drivers for each of the tasks as well. 
  • Now for each task assign approver(s) and contributors. For a bigger project you can also opt for sub division of tasks and assign the drivers and approvers.  
  • Determining the workflow of the project. Action plan addresses the points of meetings, compilation of information fetched from contributors, roadmap and tracking, inclusion of the Informed, decision making processes to be used, etc.
  • After following these steps and having made necessary decisions, the team report is submitted to the approver who makes the final call on the decisions. 
  • The last step is to update the Informed about the project’s actions.  

Strengths of the DACI framework

So as we know that the authority over the decision implementation rests with the approver, and project workflow is managed by the driver, the friction that comes in any kind of group decision making gets minimized. As the authority lies fully with the approver it helps in avoiding conflicts and confusion that slows down the project’s pace. The segmented roles cover all the facets of the decision-making process and the project.

Benefits of using the DACI framework 

The main benefit from the DACI decision-making framework or the reason for using it is that it helps in group decision-making. It makes the processes and tasks of complex projects simple.

DACI model enhances the confidence among the members by making the project work easy and understandable. This supports the contributors in providing genuine feedback and opinions. The process is well structured in which all the team members are assigned special roles. 

The concept of “disagree and commit” in DACI works to move the project forward. If for any decision a consensus is not achieved, the members are committed to following it even if they disagree. 


Q: What is a decision-making framework? 

A: Decision frameworks are used to facilitate the decision-making through contextual structures and concepts for the blending of all the fundamental aspects of the decision like social, legal, economical aspects. The framework focuses on issue identification, goals, encourages questions that help to broaden the mindset of the members working on the project, knowledge building, implementation of analytical methods, linking cross-functional teams and authorities, and measuring the impact of the decisions. 

Q: What is the Daci decision-making framework?

A: DACI is a decision-making framework where DACI is an acronym for driver, accountable, contributor or consulted, and informed. These are specialized roles that are assigned by the framework to ensure smooth conduction of the project tasks and to keep it moving forward. The model is structured to help a team in the group decision-making process, project management, and speed up the work in a project. 

Q: What is the difference between DACI and RACI models? 

A: DACI is a decision-making framework whereas RACI is a responsibility assignment model. RACI stands for Responsible, Accountable, Consulted, and informed. DACI is an advanced form of RACI to address challenges like group decision making, management of cross-functional teams. RACI focuses more on who will be responsible for any particular task, while DACI assigns the role of driving the project and approver for making the final decisions of the project. 

Q: What is the Daci Matrix? 

A: The DACI matrix is a template or a chart that represents the key functional roles and responsibilities of the members, such as driver, approver, contributor, and informed, for each of the important tasks of the project. 

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